Contact Us

Shop-a-Luxe, the "Website", owned by Apogee Trading FZE LLC, is committed to providing exceptional customer service. For any inquiries, concerns, or assistance, please feel free to contact us using the following contact information:

  1. Customer Support

Email: info@shop-a-luxe.com      Phone: 971-569889923 

Operating Hours: 9am-5pm (GMT +4)

 

  1. Data Protection Officer (DPO)

If you have any questions or concerns regarding the processing of your personal data or your data protection rights under the General Data Protection Regulation (GDPR), please contact our Data Protection Officer:

 Email: dpo@shop-a-luxe.com

 

  1. Mailing Address

Apogee Trading FZE LLC, Office 1703, Venture Zone Business Center, Musalla Towers, Khalid Bin Al Waleed Road, Al Hamriya, Dubai, PO Box 65905, United Arab Emirates 

 

  1. Cookie Preferences and Opt-out

To manage your cookie preferences and opt-out of certain types of cookies, please refer to our Cookie Policy.

 

  1. Data Subject Rights

As an individual located in the European Economic Area (EEA), you may have certain rights regarding the processing of your personal data under the GDPR. To exercise your rights, including the right to access, rectify, erase, restrict, or object to the processing of your personal data, please contact us using the contact information provided above.

Please note that we may require additional information to verify your identity before responding to your request.

 

  1. Complaints

If you have concerns about how we process your personal data or believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in your country.

We strive to address and resolve any issues or complaints in a fair and timely manner.

 

  1. Language

Our primary language of communication is English. We will make reasonable efforts to respond to inquiries received in this language. However, please note that there may be instances where our responses are provided in English.

Please note that communication via email may not be completely secure. We recommend avoiding the inclusion of sensitive or confidential information in your email correspondence.

For further information regarding our data protection practices and privacy, please refer to our Privacy Policy.

We appreciate your trust in Shop-a-Luxe and look forward to assisting you with your inquiries.

Last Updated: 22 June 2023 

 

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